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1. Why is my model all white with no textures?

This usually means the textures weren’t loaded correctly. Try:

Use “Find Missing Files” in Blender;

Ensure you’ve extracted the textures into the same folder as the project;

Follow our texture setup guide.

 

2. Error when unzipping files or exceeded download limit—can’t get textures?

Please contact the platform support (e.g., CGTrader) or email us directly with your order info—we’ll help you recover the files.

 

3. Why are textures misplaced after import (e.g., black feet, wrong spots)?

Likely causes:

Alpha channel misconfiguration;

Vertex color issues;

UDIM or virtual texture not enabled.

Follow our fix tutorial or enable virtual textures in project settings. Send us screenshots for assistance.

 

4. Textures don’t display correctly in the latest Blender version?

Rendering engines or texture path handling may differ in new versions. Try:

Previewing in Render Preview mode;

Saving and reopening the file;

If the issue persists, send us screenshots or the project file for review.

 

5. Why is the hair texture missing or rendering incorrectly (e.g., hair appears white)?

Common reasons:

Hair display is off;

Transparent texture for hair not loaded;

Alpha blend not configured in the material.

Refer to our hair visualization guide to fix it.

 

6. Materials load correctly, but some areas remain transparent or incomplete—why?

Check if “Shadow Catcher” is accidentally enabled, or if transparency settings are misconfigured. Disable “Shadow Catcher” or switch Alpha Mode to “Alpha Blend”.

 

7. Vertex colors affect texture display (e.g., footpads are wrong)—how to fix it?

This is usually due to vertex color overlays. You can repaint in Vertex Paint mode or delete the vertex color data. A tutorial video is available for reference.

 

8. How can I rebind textures to the model?

Open the Shader Editor and verify the image texture paths. Use “Find Missing Files” to re-link the textures. Make sure:

Texture file names are unchanged;

Folder paths contain no Chinese or special characters.

 

9. Why aren't textures packed into the .blend file?

To keep file sizes manageable, textures are packaged separately in a “_textures.zip” file. After download, unzip and place them in the same directory as the .blend file.

 

10. I’m new to Blender—how do I manually add textures to a model?

You can:

Create a new material in the Material Properties panel;

Open the Shader Editor and add an “Image Texture” node;

Load your texture and connect it to the “Base Color” input;

Switch to Rendered View to verify the result.