_________________________________________________________________________________________

1. Relinking media in the Assets Manager resets Global In/Out for all Loaders. How can I avoid this?

This is a known issue in the current version of Assets Manager, where relinking media causes Global In/Out values on Loaders to be reset. We have received feedback and plan to add an option “Replace path while retaining timecode” in a future update.

For now, we recommend manually adjusting the In/Out settings for each Loader after relinking media to ensure timing accuracy.

 

2. Project Manager doesn’t work in Fusion 18.5 and shows an “FM_VERSION is not defined” error. What should I do?

This error is usually caused by an incorrect environment setup or incomplete file structure. Please reinstall the plugin and configure the required environment as per our tutorial:

📎 Click here for installation guide and resources

If the issue persists, send us a screenshot of the error and details about your system environment so we can investigate further.

 

3. Does the Pick Cryptomatte plugin support single-layer Cryptomatte files rendered with C4D + Redshift?

Yes, it does—provided that the proper Cryptomatte AOVs are enabled and rendered correct channels (e.g., crypto_object, crypto_material).

 

4. I loaded an updated Cryptomatte file but can't extract the mask—Pick Cryptomatte doesn't seem to recognize it. Am I doing something wrong?

The file may contain valid Cryptomatte data, but Fusion currently lacks full support for the multipart structure used by Redshift. Even with the Pick Cryptomatte plugin, Redshift’s output may not be fully parsed.

We’ve prepared a tutorial to guide you through manually extracting Cryptomatte masks in Fusion:

📺 Click here to watch the video tutorial

 

5. Will you continue updating the plugin to support more render engines and formats (e.g., Cryptomatte compatibility, team collaboration)?

Yes! Based on user feedback, we are continuously improving our tools. Currently:

Assets Manager’s timecode retention feature is in development

Cryptomatte plugin compatibility with more renderers and EXR structures is being tested

Project Manager's multi-platform support (Linux, Mac) is planned for upcoming releases

We welcome your suggestions & feedback, and prioritize frequently requested features.